Return Policy & Process

We want you to be completely satisfied with your Ring devices, which is why we offer a 30-day money-back guarantee for all purchases made through our official store. If you are not happy with your product, you can return it for a full refund within 30 days of the delivery date.

Return Process

• 1.
  Initiate Your Return

  Visit our online Return Center and enter your order number and email address to start the request.

• 2.
  Prepare the Package

  Place the device in its original packaging with all included accessories, cables, and manuals.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it, and securely attach it to the outside of your box.

• 4.
  Ship and Track

  Drop off the package at any authorized shipping location and keep your receipt to track the return status.